Our Services - Terms & Conditions

THE LOGO FACTORY INC. will begin creation of a corporate identity logo design (THE PROJECT) upon receipt of a retainer fee from THE CLIENT that equals no less than 50% of the full billable amount as outlined in our TERMS & CONDITIONS rates sheet (if you are viewing this document off-line, you may request our most current price list by submitting out our rates request form. ENTRY LEVEL and ENTRY LEVEL+ design packages require pre-payment before project activation.

UPON completion of THE PROJECT, THE CLIENT agrees to remit the remaining balance of the project fee within 5 business days. Upon receipt of this balance, THE LOGO FACTORY INC. agrees to transfer all electronic files relating to THE PROJECT to THE CLIENT via previously agreed to method of transmission. THE LOGO FACTORY INC. will transfer ownership of copyright to the client, in writing, at that time. THE LOGO FACTORY INC. retains the right to utilize ANY artwork, designs, edits, revisions and work product from THE PROJECT in advertising, promotion and other, not-for-pay display. THE LOGO FACTORY INC. agrees to add a Trademark, Copyright or other ownership mark as may be requested by THE CLIENT from time to time.

DUE to the complexities of international copyright and trademark law, THE LOGO FACTORY INC. will not be held liable should THE CLIENT be found to be infringing on an already existing copyright, trademark or service mark relating to the project name, description or service. All ARTWORK designs created during creation of THE PROJECT are ORIGINAL WORKS and can be protected by copyright.

ONCE THE PROJECT has been initiated and preliminary designs created, all retainer balances become nonrefundable. In the unlikely event that the THE LOGO FACTORY cannot create a design that THE CLIENT will approves of, THE CLIENT may cancel THE PROJECT in writing. The project then becomes subject to a 'KILL-FEE', an amount not less than 50% of the total amount of THE PROJECT's billable amount. THE LOGO FACTORY INC. will apply any project retainer fees to this 'kill-fee'. In the event of a job cancellation, artwork remains the exclusive intellectual property and copyright of THE LOGO FACTORY INC. unless released in writing by THE LOGO FACTORY INC. and the remaining balance of THE PROJECT's billable amount is remitted.

IN the course of THE PROJECT, THE LOGO FACTORY INC. will remain in contact with the client regarding edits, revisions and scheduling. If THE CLIENT fails to provide necessary feedback to THE LOGO FACTORY INC. regarding any edits and/or revisions within 28 days, THE PROJECT may be subject to removal from our servers and placement in our STALE DATED database. Any STALE DATED project is subject to a $75 ($US) reactivation and unarchiving fee. This fee is at the sole discretion of THE LOGO FACTORY INC.

ALLartwork, designs, edits, revisions and work product created in THE PROJECT (other than the FINAL design accepted by THE CLIENT as being the subject of this agreement) remain the exclusive copyright and intellectual property of THE LOGO FACTORY INC. Any use of this work project by THE CLIENT and/or their assigns is strictly prohibited without written, prior permission by THE LOGO FACTORY INC.

THE LOGO FACTORY is NOT liable for any damages or expenses incurred by the client in the use of artwork created in THE PROJECT by third parties, unless said third party is contracted by The Logo Factory as a 'work-for-hire' vendor, or in direct professional consultation with THE LOGO FACTORY INC. Such consultation is subject to fees as agreed to by THE CLIENT and THE LOGO FACTORY INC. By contracting THE LOGO FACTORY INC. to create THE PROJECT as outlined in these terms and conditions THE CLIENT agrees to abide by the terms and conditions contained therein. For further information on any of our terms and conditions, please contact us at info@thelogofactory.com

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